Job Description

Job Title: Practice Manager - English/Spanish Bilingual

Location: Houston TX
Job Type: Full-Time In-Person

Lead Clinic Operations with Purpose at EPIC Health

EPIC Health is seeking a motivated and experienced Practice Manager to lead the day-to-day operations of our growing primary care clinic in Houston TX. This role is critical in ensuring operational efficiency outstanding patient experiences and strong staff performance while helping us build and expand our presence within the Houston community.

As a key leader you will create a positive organized and patient-centered environment that supports both clinical excellence and team success.

What Youll Do

Staff Leadership & Development

• Recruit train and retain top clinical and administrative talent.
• Conduct performance reviews provide coaching and support employee development.
• Foster a culture of accountability collaboration and continuous improvement.

Operational Excellence

• Oversee daily clinic operations patient flow and scheduling efficiency.
• Manage staffing schedules and attendance to ensure proper coverage.
• Ensure compliance with Texas healthcare regulations HIPAA requirements and organizational policies.

Exceptional Patient Experience

• Address patient concerns professionally and efficiently.
• Help create a welcoming high-quality experience for every patient interaction.
• Support patient satisfaction and service excellence initiatives.

Facility & Resource Management

• Maintain clinic inventory supplies and operational readiness.
• Ensure equipment is functioning properly and the clinic environment remains clean and safe.
• Coordinate with vendors and external partners as needed.

Financial Oversight & Growth

• Monitor operational performance and identify opportunities for improvement.
• Assist with budgeting cost control and revenue optimization.
• Support clinic growth initiatives through scheduling optimization workflow improvements and capacity planning.

Compliance & Safety

• Maintain compliance with healthcare laws OSHA standards and safety protocols.
• Support implementation of operational policies and risk management procedures.

What You Bring to the Role

Required Qualifications

Education & Experience

• Bachelors degree in Healthcare Administration Business Management Nursing or related field required; Masters degree preferred.
• 35 years of progressive leadership experience in healthcare operations medical practice management or clinic administration.
• Experience managing patient flow staffing scheduling and clinic operations.
• Strong background in budgeting operational performance and team leadership.
• Fluent in Spanish & English

Skills & Competencies

• Strong leadership and employee development skills.
• Excellent communication problem-solving and organizational abilities.
• Ability to handle patient concerns with professionalism and empathy.
• Proficiency in EHR systems ( Athena experience strongly preferred ) and Microsoft Office Suite.
• Knowledge of healthcare compliance operational workflows and vendor coordination.

Personal Attributes

• Results-driven with a strong focus on patient experience and operational excellence.
• Adaptable and able to thrive in a fast-paced clinical environment.
• High level of professionalism accountability and integrity.

Why Join EPIC Health

What We Offer

• Competitive salary and leadership growth opportunities
• Comprehensive benefits package including medical dental vision and 401(k)
• Professional development and ongoing training opportunities
• Collaborative mission-driven culture focused on improving community healthcare
• Opportunity to help grow EPIC Healths presence in Houston TX

Ready to Lead Healthcare Excellence

If youre ready to make a meaningful impact while helping build and lead a growing healthcare operation in Houston wed love to hear from you.

Apply today and join EPIC Health in transforming patient care.

Visit to learn more.

* Background checks are required for this role.

Required Experience:

Manager

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