Job Title: Call Center Representative - Healthcare - (Bilingual English/Spanish)
Location: Bronx, NY 10452
Assignment Type: 14-Week Contract
Shift: Day Shift | 40 Hours per Week
Pay Rate: Up to $34 per hour
"Navitas Healthcare, LLC" is seeking a professional and customer-focused Call Center Representative for a 14-week contract assignment in Bronx, NY. The ideal candidate will have strong communication skills, bilingual fluency in English and Spanish (facility requirement), and prior call center experience. This role involves handling inbound and outbound calls while maintaining a high level of customer satisfaction and service excellence.
9:00 AM – 5:00 PM (Primary Shift)
40 hours per week
5 days per week
Flexibility to work 11:00 AM – 7:00 PM as needed
Some Saturdays required (8:00 AM – 4:00 PM)
Manage incoming and outgoing customer service calls
Address inquiries and resolve concerns in a professional and timely manner
Provide service-related or technical support as required
Accurately document all customer interactions in internal systems
Identify customer needs and offer effective solutions
Maintain high standards of customer satisfaction and professionalism
Complete additional duties as assigned
Minimum of 2 years of call center experience
Bilingual in English and Spanish (required)
High School Diploma or GED
Strong verbal and written communication skills
Excellent active listening and interpersonal skills
Effective problem-solving abilities
Comfortable handling high call volumes
Proficient with computers and data entry systems
For more details contact at hdavda@navitashealth.com or Call / Text at 516-862-1169.
About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
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