Call Center Representative - Healthcare - (Bilingual English/Spanish) - 25-32329 Job at NavitsPartners, New York, NY

RHdFK2Z6ZTdQZklud0czK2hBZmcwaUM1THc9PQ==
  • NavitsPartners
  • New York, NY

Job Description

Job Title: Call Center Representative - Healthcare - (Bilingual English/Spanish)

Location: Bronx, NY 10452

Assignment Type: 14-Week Contract

Shift: Day Shift | 40 Hours per Week

Pay Rate: Up to $34 per hour

Position Overview

"Navitas Healthcare, LLC" is seeking a professional and customer-focused Call Center Representative for a 14-week contract assignment in Bronx, NY. The ideal candidate will have strong communication skills, bilingual fluency in English and Spanish (facility requirement), and prior call center experience. This role involves handling inbound and outbound calls while maintaining a high level of customer satisfaction and service excellence.

Schedule Details

  • 9:00 AM – 5:00 PM (Primary Shift)

  • 40 hours per week

  • 5 days per week

  • Flexibility to work 11:00 AM – 7:00 PM as needed

  • Some Saturdays required (8:00 AM – 4:00 PM)

Key Responsibilities

  • Manage incoming and outgoing customer service calls

  • Address inquiries and resolve concerns in a professional and timely manner

  • Provide service-related or technical support as required

  • Accurately document all customer interactions in internal systems

  • Identify customer needs and offer effective solutions

  • Maintain high standards of customer satisfaction and professionalism

  • Complete additional duties as assigned

Required Qualifications

  • Minimum of 2 years of call center experience

  • Bilingual in English and Spanish (required)

  • High School Diploma or GED

  • Strong verbal and written communication skills

  • Excellent active listening and interpersonal skills

  • Effective problem-solving abilities

  • Comfortable handling high call volumes

  • Proficient with computers and data entry systems

For more details contact at hdavda@navitashealth.com or Call / Text at 516-862-1169.

About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Job Tags

Hourly pay, Contract work, Shift work, Day shift

Similar Jobs

Cannonball Recruiting LLC

Construction Executive Job at Cannonball Recruiting LLC

 ...Construction Executive $200k+ (hybrid) Commercial Mechanical Construction | HVAC & Plumbing Overview We are seeking an experienced...  ... up to 3 days work-from-home Local role home every night (no extended travel required) Benefits Comprehensive benefits... 

Payroll Solutions Group Inc

Full-time Retail Store Assistant Manager Job at Payroll Solutions Group Inc

 ...is accountable for the successful day to day operations of the store. He or she supervises the store team members, training, ensures...  ...professional and dependable* Strong computer skills, including Microsoft Office (Word, Excel, Outlook, Publisher)* Must be able to lift... 

Confidential

Optum (LHI) - Admin/ Medical Assistant Southborough, MA (Tom) Job at Confidential

TGB3 is seeking to contract an Administrative Assistant to assist practitioners in performing Compensation & Pension Exams (C&P) for our military Veterans at various sites throughout the USA. Length: one year with the option to extend Start Date: Sept 1 Hours...

Mast-Jägermeister US

Junior Graphic Designer Internship Job at Mast-Jägermeister US

 ...The Junior Graphic Designer Intern will support the Marketing team by assisting with dayto...  ...driven student eager to build handson experience in a fastpaced environment while...  ...forward campaigns. This is a hybrid internship ability to work in our HQ White Plains... 

PROTOCALL COMMUNICATIONS

Call Center Sales Representative Job at PROTOCALL COMMUNICATIONS

 ...MD 21076; with the ability to Work from Home after initial training. Protocall Communications...  ...the designated market area through phone calls and other communication channels. ...  ...to Friday Work setting: Call center In-person Application Question(s):...