Client Account Manager (Bilingual - English/Spanish) Job at Trans International LLC, Menomonee Falls, WI

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  • Trans International LLC
  • Menomonee Falls, WI

Job Description

Are you fluent in English and Spanish with a passion for delivering exceptional client experiences? We’re seeking a Client Account Manager (CAM) to serve as the central liaison between our clients and internal teams. This role ensures that clients receive timely, high-quality service while fostering long-term partnerships and strong company relationships.

Key Responsibilities

  • Serve as the primary point of contact for assigned clients, delivering outstanding service and acting as the face of the company.
  • Manage daily client and carrier communications, including monitoring and responding to client inboxes.
  • Implement new client procedures and ensure accurate processing of freight bills.
  • Oversee day-to-day activities of assigned team members, as applicable.
  • Support client retention and growth through proactive, responsive communication and issue resolution.

Qualifications

  • Experience: 12–18 months of experience in client services, account management, logistics, or a related field.
  • Education: High School Diploma or GED required. Equivalent combination of education and 2–3 years of relevant experience accepted.
  • Skills: Proficiency in Microsoft Outlook, Excel, and Word. Strong written and verbal communication in both English and Spanish.
  • Location: 100% remote (all necessary equipment provided).

Perks

  • Fully remote work environment
  • Flex-scheduling (40+ hours/week)
    • Core hours:
      • Monday–Thursday, 8:00 AM–3:00 PM CST
      • Fridays: 8:00 AM–1:00 PM CST (half-day Fridays!)
    • Remaining hours can be flexed
  • Business casual dress code

Benefits

  • 401(k) with company matching
  • Health, dental, vision, and life insurance
  • Paid time off (PTO)
  • Company-provided equipment 

Ready to join a company that values your voice, supports your growth, and respects your time? Apply now to become a key part of our client success team!

Please note that Trans International, LLC does not provide visa sponsorship. Applicants must already be authorized to work for any employer in the United States.

Job Tags

Casual work, Remote work, Flexible hours

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