Job Description

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.  Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.  If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

At Gallagher, we’re more than an insurance brokerage. We’re a global team of service-minded individuals, united by a commitment to integrity, collaboration, and excellence. Based in Denver, CO, this Commercial Lines Client Service Manager opportunity focuses on supporting small to middle-market habitational clients. You’ll join a workplace where your ideas are valued, your growth is supported, and your contributions make a real difference.

As a Commercial Lines Client Service Manager, you’ll be the trusted advisor for your clients. You’ll guide them through renewals, compliance, and enrollment processes, ensuring they have the right coverage for their needs. You’ll analyze market trends, recommend policy changes, and identify opportunities to expand coverage. Your role will also involve preparing proposals, managing accounts, and building strong relationships with clients and carriers. Additionally, you’ll mentor junior team members, sharing your knowledge and helping them grow.

• Be the first point of contact for your clients, delivering exceptional service.
• Prepare and present renewal and proposal documents.
• Manage account changes, certificates of insurance, and policy updates.
• Stay informed on market trends and advise clients on policy adjustments.
• Collaborate with internal teams and carriers to deliver tailored solutions.

We’re looking for someone who thrives in a fast-paced, client-focused environment. Here’s what you’ll bring:

• A bachelor’s degree and 3+ years of client service experience, or a high school diploma/GED with 8+ years of experience.
• An active Property and Casualty Producer’s License.
• Proficiency in Microsoft Office tools.
• Experience with habitational clients is a plus.
• Strong communication skills and the ability to explain complex concepts simply.
• A self-directed approach to managing multiple priorities.

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We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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