Loan Officer Job at Shelter Mortgage Company, Columbia, MD

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  • Shelter Mortgage Company
  • Columbia, MD

Job Description

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Principal Duties

Sell loan products offered by NewRez.

Contact prospective clients to develop and maintain referral sources.

Meet with prospective clients at outside locations such as a client’s home.

Make in-person calls on real estate agents, financial advisors, and other potential referral sources to develop borrower leads.

Engage in marketing and promotional activities in support of your own sales.

Meet monthly minimum personal production goals (3 units)

Take mortgage loan applications and prepare effective loan proposals:

Determine a consumer’s needs and offer the appropriate product.

Originate loans for appropriate amounts, rates, and terms that comply with NewRez’s program guidelines.

Provide consumers with a superior level of customer service:

Quickly and accurately answer all customer inquiries in a professional manner.

Obtain all information deemed necessary to process loan requests in a timely manner, including but not limited to credit reports, income verification, appraisals, lien searches, etc. Analyze the information and provide insight where appropriate.

Provide assistance to applicants and solve all problems that may arise between application and settlement.

Stay informed of developing trends in the mortgage industry.

Attend/assist with scheduled meetings, training sessions and courses

Maintain compliance with all industry-specific federal and state licensed activity requirements and NewRez Code of Conduct

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits :

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

  • Medical, dental, and vision insurance

  • Health Savings Account with employer contribution

  • 401(k) Retirement plan with employer match

  • Paid Maternity Leave/Parental Bonding Leave

  • Pet insurance

  • Adoption Assistance

  • Tuition reimbursement

  • Employee Loan Program

  • The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

  • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

  • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

  • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

  • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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