Job Description

Description

Location:Austin, TX

Job Title: Production Lead
🏢  Company:ARC Document Solutions
🕒  Salaried: 7am to 3:30pm (1st shift) 3:00 – Midnight (2nd shift)
📅  Employment Type:Full-Time

Job Summary

The Production Lead plays a key role in supporting daily document scanning and paper‑to‑digital conversion operations. Reporting to the Operations Manager, this role helps coordinate shift activities, maintain quality standards, and ensure production goals and deadlines are met. The Production Lead also contributes to labor efficiency efforts, process improvements, and overall operational success.

Key Responsibilities

Production Oversight  

• Support the execution of daily production plans, prioritizing tasks to optimize workflow, cost, and efficiency.
• Maintain quality standards and ensure adherence to established operating procedures.
• Review production reports to identify trends, issues, or bottlenecks and recommend corrective actions.
• Assist with staffing coordination, including reallocating resources based on workload, equipment status, and operational needs.
• Help ensure smooth shift transitions and monitor inventory levels to support uninterrupted production

Planning & Execution

• Set and communicate daily and weekly goals in alignment with operational priorities.
• Monitor workflows and adjust staffing, processes, or equipment usage as needed.
• Drive productivity while ensuring all quality requirements are consistently met.

Problem Solving & Decision Making

• Address operational problems quickly and efficiently to minimize downtime.
• Use production data and reporting to identify risks, trends, or improvement opportunities.
• Remove barriers that impact team performance or production flow.

Communication & Collaboration

• Act as a communication bridge between Production Supervisors and frontline team members.
• Clearly communicate expectations, updates, and procedural changes in a timely manner.
• Partner with cross‑functional teams, including HR, Quality, and Maintenance, to ensure cohesive operations.

Process & Performance Improvement

• Evaluate workflows and recommend improvements to enhance efficiency, consistency, and quality.
• Support continuous improvement initiatives and assist with implementing operational best practices.
• Ensure consistent application of procedures across the team.

General Responsibilities

• Oversee and support a team of 50 or more temporary staff.
• Communicate clearly with team members and leadership to maintain alignment and visibility.
• Plan staffing schedules, assignments, and resource allocation to meet production demands.
• Monitor inventory, equipment readiness, and material availability.
• Anticipate future operational needs and participate in planning activities.
• Ensure accurate reporting, documentation, and audit‑ready recordkeeping.
• Maintain compliance with departmental, operational, and regulatory standards.
• Maintain accurate timekeeping and production records.
• Implement workflow improvements and quality enhancements.
• Support the Production Supervisor and uphold company policies and guidelines.

Qualifications & Experience

• High school diploma or equivalent; post-secondary education a plus.
• 1+ year of relevant supervisory or production experience.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite and Adobe Acrobat.
• Ability to interpret technical instructions and business guidelines.

Physical Requirements

• Frequent verbal communication, walking, sitting, and fine motor tasks.
• Occasional standing and lifting of up to 40 lbs.
• Adequate vision, depth perception, and the ability to adjust focus

Work Environment

• Production environment with exposure to machinery, moving equipment, and varying noise levels.
• May work with production materials while following established safety protocols.
• Temperature may fluctuate based on equipment and seasonal factors.
• Schedule may require overtime, weekends, or varied shifts depending on workload.
• Must maintain attention to detail and strong safety awareness in a fast‑paced environment

Recruitment Agencies:  

ARC does not accept unsolicited resumes from agencies and is not responsible for any fees related to such submissions.

ARC offers comprehensive benefits that include Medical, Dental, Vision, and Life Insurance benefits, a 401-K Plan that includes a company match.We also offer PTO and paid holidays. We have a culture of caring for our employees.

Ready to join a team that values precision and performance?
Apply now at www.e-arc.com/career

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