Job Description

Salary: $108,400 - 198,300 per year Requirements:

• Minimum of 5 years of experience with the ServiceNow platform, specifically in ITSM, ITOM, HRSD, and CSM
• Proficient in JavaScript for both client-side and server-side scripting and development
• Skilled in integrating systems using REST, SOAP, SAML, LDAP, JDBC, and web services
• Strong understanding of database architecture, including RDBMS design and CMDBs
• Familiarity with cloud technologies and DevOps practices, including CI/CD
• Previous experience as a ServiceNow developer or architect with excellent facilitation and strategic advisory skills
• Experience in client-facing roles, system implementations, and business process analysis
• Bonus Points:
• Advanced academic degree preferred
• Over 10 years of industry experience
• ServiceNow Technical Architect certification is a plus
• Certified Master Architect (CMA)
• Demonstrated capability to assess client requirements and current states, providing actionable recommendations
• Proven track record of managing expectations for high-profile clients while building trust
• Strong verbal and written communication skills, adept in presentation and project management, with a knack for mentoring

• Design, develop, and implement comprehensive and scalable ServiceNow solutions
• Translate business needs into technical specifications and blueprints
• Oversee integrations with various systems to ensure seamless functionality
• Maintain the integrity, security, and peak performance of the ServiceNow platform
• Collaborate closely with clients to understand their needs and deliver tailored solutions
• Facilitate group discussions and lead system implementation processes
• Conduct gap analysis and provide recommendations for business process enhancements

• Architect
• CI/CD
• Cloud
• DevOps
• ITSM
• JavaScript
• LDAP
• REST
• SAML
• SOAP
• Security
• ServiceNow
• Web
• Excel
• Network

More:

At Accenture Federal Services, we are dedicated to bolstering the capabilities of the US federal government, striving to enhance safety and quality of life for its citizens. Our team of over 13,000 individuals is committed to leveraging technology and creativity for various government sectors, including defense and health. Recognized as a Glassdoor Top 100 Best Place to Work, we promote a collaborative and supportive environment where everyone feels valued. We offer ample opportunities for professional growth through hands-on experiences, certifications, and industry training. Join us in driving meaningful change and advancing government missions!

last updated 14 week of 2026

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