Job Description

Summary

#LI-Onsite

Location: This role is based in Durham, NC. Novartis is unable to offer relocation support: please only apply if accessible.

You’ll play a critical role in keeping our Durham campus running safely and reliably. As a Technician II in Utility Operations, you’ll operate and maintain essential utility and facility systems while supporting a 24/7 manufacturing environment. You’ll respond to equipment alarms, troubleshoot complex issues, and work closely with Engineering, Automation, Quality, Manufacturing, and Metrology to ensure compliant operations in current Good Manufacturing Practice (cGMP) and cleanroom settings. Your technical skill and ownership directly strengthen equipment reliability, product quality, and the impact we make for patients.

About the Role

Key Responsibilities:

• Operation of site-based utility, electrical, HVAC, and facility systems; including water-for-injection, water pre-treatment, chillers, boilers, compressed gases, plant steam/condensate, wastewater, biowaste inactivation, air handling units, cold rooms, switchgear, emergency generators, cooling towers, fire protection, and control systems supporting 24/7 manufacturing operations.
• Install, maintain, troubleshoot, and repair of motors, pumps, valves, filters, compressors, switches, elastomers, dampers, fans, piping, transmitters, vessels, safety devices, and other components.
• Perform corrective, preventive, and predictive maintenance to ensure safe, compliant equipment performance.
• Diagnose and resolve equipment issues; lead initial alarm response and coordinate system owner notifications.
• Collaborate with Engineering, Automation, Quality, Manufacturing, Metrology, and Validation to maintain reliable operations.
• Complete accurate, compliant documentation and uphold audit‑ready standards in current Good Manufacturing Practice environments.
• Oversee external service providers supporting equipment, building infrastructure, security, cleaning, waste management, and repairs.
• Plan and execute improvements, repairs, asset replacements, and safe shutdown and start‑up activities.

Shift:  This role operates on a 2-2-3 PM shift schedule.  Shift time is 6pm-6am. 

Essential Requirements:

• Associate’s Degree, or Certification in Engineering Technology, with 2 years of relevant experience.

OR

• High School Diploma required; with 4 years of relevant work experience. 

AND

• Experience with utility, heating, ventilation, and air‑conditioning, or electrical systems in regulated environments such as biotechnology, pharmaceuticals, hospitals, universities, government, nuclear facilities, or semiconductor settings.
• Experience with Building Management Systems, Computerized Maintenance Management Systems, and predictive maintenance technologies.
• Hands‑on background in maintenance operations, engineering support, equipment installation or service, or instrument calibration or programming.
• Ability to read and interpret mechanical drawings, electrical schematics, hydraulic and pneumatic diagrams, and piping and instrumentation diagrams.
• Strong troubleshooting and critical‑thinking skills with the ability to assess issues and make sound, independent decisions during second‑shift operations.
• Ability to meet physical requirements, including, but not limited to – lifting up to 50lbs and climb ladders.

Desirable Requirements:

• Licensure in Electrician, Refrigeration/Air Conditioning, Plumbing, Stationary Engineer, Boiler Operations, or Wastewater Treatment.

Novartis Compensation and Benefit Summary:

The salary for this position is expected to range between $32.12 and $59.62 per hour.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

To learn more about the culture, rewards and benefits we offer our people click here.

*Company will not sponsor visas for this position.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility & Reasonable Accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Job Tags

Hourly pay, Work experience placement, Visa sponsorship, Relocation package, Shift work, Afternoon shift

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