About Midtown
Midtown exists to inspire people to thrive – through our beautiful spaces, guided experiences, and meaningful interactions. Founded in 1970, Midtown has grown from one tennis club in Chicago to owning and operating eight luxury athletic clubs across the United States and Canada.
Role Overview
The Studio Manager reports to the Program Manager and is responsible for overseeing Midtown Athletic Club's signature studio programs and all aspects of the Studio experience within the club.
The Studio Fitness experience at Midtown is unique in that we offer multiple boutique-style studios and signature formats complimentary to our members. The Studio Manager plays a critical role in ensuring a premium studio experience while developing innovative strategies to increase participation, enhance community engagement, and elevate the overall member experience.
This leader will be nimble, adaptable, and highly engaged with evolving industry trends. The ideal candidate thrives in a people-first environment and brings an energetic, inspiring, and accountable leadership style to our fitness team.
As a member of Midtown's Fitness Leadership Team, the Studio Manager collaborates closely with leaders across Personal Training, Pilates, and Group Fitness to ensure a seamless and robust fitness offering for members.
Key Responsibilities
Team Leadership & Talent Development
Recruit, interview, and actively source top fitness talent, including outbound recruitment efforts.
Onboard, mentor, and lead a high-performing team of Studio Instructors.
Develop and implement instructor training and upskilling initiatives.
Create and maintain an annual Instructor Development and Upskill Calendar.
Conduct regular class evaluations to ensure instructors maintain the integrity and quality of Midtown signature programming.
Manage instructor performance through coaching, feedback, and development planning.
Lead regular team communications, including weekly updates and quarterly team meetings.
Develop and mentor the Studio Coordinator role.
Programming & Participation Growth
Create and manage robust studio schedules and class offerings across boutique studio spaces.
Partner with the Program Manager on group programming schedules and strategic planning.
Develop and execute participation growth initiatives to increase attendance and member engagement.
Monitor industry trends and competitor offerings by regularly attending classes within the boutique fitness market.
Studio Experience & Operations
Oversee all aspects of the studio experience to ensure a premium member environment
Manage studio equipment, inventory, and audio-visual systems.
Respond promptly and professionally to member feedback, concerns, and inquiries.
Serve as Manager on Duty (MOD) as assigned.
Community Building & Events
Develop, plan, and execute studio events that build community and increase member engagement.
Promote classes, instructors, special events, and studio initiatives weekly through club communication channels.
Partner with club leadership to create meaningful experiences that drive member retention and participation.
Reporting & Business Management
Evaluate participation trends and recommend actions to improve performance.
Assist with budget preparation, forecasting, and ongoing budget management.
Maintain accurate records related to programming, participation, instructor evaluations, and operational performance.
Accountabilities
The Studio Manager is accountable for:
Group programming participation and growth
Overall studio and programming experience
Promotion of classes, instructors, and studio events
Instructor development, engagement, and retention
Instructor evaluations and performance management
Studio operational excellence
Member satisfaction and feedback resolution
Community engagement initiatives
Budget management and resource allocation
Requirements
Experience
Minimum 5 years of Group Fitness experience.
Previous leadership or management experience within fitness, wellness, hospitality, or related industries.
Experience recruiting, onboarding, and developing fitness professionals.
Experience creating schedules, managing programming, and driving participation metrics.
Certifications
Nationally recognized Group Fitness certification.
CPR/AED certification required or ability to obtain upon hire.
Work Schedule & Expectations
Total annual earnings range between $65,000- $95,000.
40-hour work week is split between management responsibilities and group fitness instruction (up to 6 classes per week).
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.
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