We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Position: RecruiterLocation: St. Paul VirginiaDuration: Contract To HireJob ID:174023Job Overview:We are seeking a Jr Recruiter... ...links. Instead, contact us directly at (***) ***-****. To report any concerns, please email us at legal@pinnacle1.com#LI-VV1...
...present project updates to relevant stakeholders, clients, or project team members. This is an on-site role in the office. No travel involved. Located near Morristown, TN. Responsibilities Set project timeline Monitor project deliverables Update relevant...
...seeking a highly motivated, results-driven Retail Operations Manager to lead a team of 100+ hourly merchandising associates, covering... ...staffing to meet client project requirements Manage district costs such as drivetime, mileage, and overtime Control merchandising...
...ECS is seeking a Full Stack Software Developer to work in our Arlington, VA office / remote . We are currently seeking an organized... ...automation code and/or scripts Develop Rich front-end experiences in concert with back-end services and platforms Find...
...Salary:70,000 - 75,000 / year based on experience Other Forms of Compensation: Flexible... ...personalized dining experiences for patients and in their cafs to advance the healing... ...Job Summary The Patient Experience Manager is responsible for coordinating and leading...